Privacy Policy

1. Introduction

Shastra Cloud Limited ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully.

2. Information We Collect

We may collect the following categories of personal information:

• Contact data: name, email address, phone number, company name.
• Business data: monthly ad spend, revenue range, ecommerce platform details.
• Usage data: IP address, browser type, pages visited, time on site, referring URLs.
• Communications: messages sent through our contact form or email.

3. How We Use Your Information

We use collected information to:

• Respond to enquiries and provide our advertising and media buying services.
• Send service-related communications, updates, and marketing materials (with consent).
• Improve our website, content, and service offerings.
• Comply with legal obligations under Hong Kong law.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g. analytics tools, CRM platforms) strictly to operate our business, under confidentiality agreements. We may disclose information if required by law or to protect our legal rights.

5. Cookies

Our website uses cookies and similar tracking technologies to analyse traffic and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect certain website features.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

7. Your Rights

Under the Personal Data (Privacy) Ordinance (Hong Kong) and applicable laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data in certain circumstances.
• Opt out of marketing communications at any time.

To exercise your rights, contact us at privacy@shastracloud.com.

8. Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Continued use of our website constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: